FAQ

FAQ

Q: When will you ship my package?

A: Shipping processing usually takes 2-7 business days.  However, may take longer depend on product availability and distance of your country.

Q: Do you have minimum order?

A: No, we do not have minimum order.  (Purchase more than 1,500 baht free delivery in Bangkok)

Q: How can I payment?

A: We accept T/T and Paypal.  You can make payments via T/T and Paypal, To use this method you have to registered with T/T and Paypal before payment.

Q: Do you ship samples?

A: Yes, However please contact us and discuss the reason of your sample request.

Q: How do I cancel my order?

A: Yes, please cancel order within 24 hours.  Once your order has been shipped it can no longer be cancelled.

Q: How do I return my order?

A: Customers are eligible to return an order within 7 days from the date of the Invoice. All returned items must be kept in good condition, repacked and returned in their original packaging for protection.

Q: Can Stamp logo on Box and Display ?

A: Jewelry box in stock . Can stamp logo inside box. Have minimum order 5dozens (Can Mixable)
Cost of stamp foil logo 2-10 Baht. Can stamp one color Silver /Gold /Black/Pink gold
Charge block stamp only first order 500 baht/size.

Display can stamp foil or Screen logo. Cost of screen logo depending of job and quantity of order.
Charge block stamp only first order 500 baht/size.
Charge block screen only first order 1,000 baht/size.

Q: What are difference of logo stamp foil and Screen?

A: Stamp logo , stamping process metal block logo with heat on foil.
Suitable for small logo stamping jobs. Can choose only one color.

Screen Logo , Screen process mixture of colors and then slammed down the block.
Logo will look matt (paint) and long lasting more than stamp with foil. And you can Screen more than two colors.
Logo block charge must pay with per color.

Q: How long production for jewelry box and display?

A: Jewelry box (Customize order) Lead-time 30-60 days
Display order Lead-time 30-45 days